FAQ

Where do you need access to on the assessment day?

In order to complete the energy assessment, we will require access to all rooms in the property, including the loft hatch (if applicable), any extensions, consevatories and the gas & electric meters.

When do I pay?

You do not need to pay until the assessment is carried out and you are happy with the service you have received. We will then issue out an invoice by email where you can pay by card or bank transfer. Once we have received payment we will be able to lodge the report on the central database.

Why do I need an EPC?

An EPC has been a legal requirement since 2008 for any property that is to be sold or let. In addition, in 2012, it was made illegal to market a property for sale or rent without a valid EPC. This responsibility is shared between the Owner/Landlord and the Estate/Letting Agent.

How will I receive my EPC?

Once the calculations are complete and payment has been recieved you will recieve a link to your EPC certificate via email.

Is my property exempt?

There are a few cases where buildings are exempt from needing an EPC:

1. Some listed buildings.

2. If the property is due for demolition as a result of the site being redeveloped.

3. Places of worship.